The documents sent will not be reviewed.Ģ.

Account verification procedure will not be initiated if there is no active, withdrawable balance on the account. Please note that Account verification may only be required upon a submitted withdrawal request.ġ. When I send the email explaining my issue I am met with a quick response email that reads: It seems we now are in a pickle.Īfter talking with 2 different live chat customer service reps and getting ZERO help because customer service reps can not communicate with the banking dept, I am left with no other option than to try and explain in another email to the banking dept my issue. Well duh thats why Im requesting a change of email address. Would you please send a documents including selfie holding your ID from verified email address, to continue the verification process? Also please send us your username.' After waiting 5 days, today I get an email that reads, 'Unfortunately, we cannot find an active account linked to your email address, all communication with the casino must be done exclusively via a registered e-mail address. 13th I began a change of email address and sent all documents requested. On the 13th I was verified on my hotmail account, also on the 13th I requested a withdraw which was met with an email that stated 'Your message wasn't delivered because the recipient's email provider rejected it.' I predicted this response because I had previously had the same issue with Limitless casino. On the 10th I started my verification process. Yay! I get to complain AGAIN! (as if I enjoy this) This time directed at Yabby casino

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